Grafana Incident Integration
Configure Grafana Incident integration for Harness AI SRE to receive incident management alerts.
Configure Grafana Incident integration to receive incident management alerts in Harness AI SRE.
Overview
Grafana Incident provides:
Incident management: Dedicated incident response platform
On-call scheduling: Manage on-call rotations
Escalation policies: Define escalation chains
Incident timeline: Track incident resolution progress
Post-incident review: Document and learn from incidents
Set up Grafana Incident integration
To connect Grafana Incident to Harness AI SRE, complete these steps:
Navigate to Integrations in the main menu.
Click New Integration.
Select Grafana Incident from the template options.
Enter a name and generate an ID.
Copy the generated webhook URL.
In your Grafana Incident settings, configure an outgoing webhook pointing to the copied URL.
Configure payload mapping to match Grafana Incident fields to Harness AI SRE fields.
Set up route alerts to route and filter incoming Grafana Incident alerts.
Next steps
Go to Route Alerts to route Grafana Incident alerts.
Go to Ingest Alerts Overview to view other integrations.
Last updated
Was this helpful?