> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders.md).

# AI SRE for Incident Responders

- [AI SRE Onboarding Guide for Incident Responders](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/onboarding-guide-users.md): A self-service onboarding guide for responders and engineers using Harness AI SRE.
- [Use AI Agents](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/use-ai-agents.md): Use AI agents to investigate incidents and document incident response.
- [Use AI Scribe Agent](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/use-ai-agents/ai-agent.md): Learn about the specialized AI Scribe Agent in Harness AI SRE that automates incident documentation by capturing and organizing communications from Slack, Zoom, and Microsoft Teams.
- [Use Investigator Agent Pipelines](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/use-ai-agents/ai-agent/investigator-agent-pipelines.md): Extend the RCA Change Agent's investigation with custom data sources and analysis logic using pipeline stages to investigate incidents with domain-specific context.
- [Use RCA Change Agent](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/use-ai-agents/rca-change-agent.md): Learn about the RCA Change Agent in Harness AI SRE that analyzes incident timelines and telemetry to identify likely root cause candidates with confidence scores.
- [Use Slack Commands](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/slack-commands.md): Manage incidents directly from your Slack workspace with slash commands
- [Create Incidents](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/create-incidents.md): Learn how to create incidents in Harness AI SRE using AI-powered Quick Start, incident types, and manual creation methods.
- [Respond to Active Incidents](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents.md): Respond to active incidents, update incident details, and coordinate follow-up work.
- [Active Incident Management](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/manage-incidents.md): Overview of the workflows for responding to, updating, and resolving active incidents in Harness AI SRE.
- [Acknowledge and Triage Incidents](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/acknowledge-and-triage.md): Learn how to respond to an incident notification, review the incident summary, and acknowledge in Harness AI SRE.
- [Update Incident Details](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/update-incident-details.md): Edit incident fields, change status, and add key events to keep the incident record current in Harness AI SRE.
- [Use the Incident Timeline](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/use-the-incident-timeline.md): Post updates, coordinate with responders, and review automated activity in the Harness AI SRE incident timeline.
- [Execute Runbooks](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/execute-runbooks.md): Run automated and manual response procedures during an incident in Harness AI SRE.
- [Create and Track Action Items](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/create-and-track-action-items.md): Capture follow-up tasks during and after incidents in Harness AI SRE, assign owners, and track completion.
- [Resolve and Review Incidents](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/respond-to-active-incidents/resolve-and-review.md): Close out an incident in Harness AI SRE, review AI Scribe outputs, and contribute to post-incident learning.
- [Handle On-Call](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/handle-on-call.md): Manage on-call notifications and respond to incidents from mobile devices.
- [Set Up the Mobile App](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/handle-on-call/oncall-mobile-app.md): Complete guide to using the Harness AI SRE mobile app for on-call incident response and alert management.
- [Handle On-Call on Android](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/handle-on-call/notifications-android.md): Configure Android devices to receive Harness On-Call notifications during Do Not Disturb
- [Handle On-Call on iOS](https://developer.harness.io/ai-sre/3.0/ai-sre-for-incident-responders/handle-on-call/notifications-ios.md): Configure iOS devices to receive Harness On-Call notifications during Do Not Disturb