Browse Webhook Templates

Pre-configured webhook templates for popular monitoring, CI/CD, and ITSM tools with field mappings already configured.

Pre-configured webhook templates for popular monitoring and observability tools with field mappings already set up.

Overview

Webhook templates provide quick-start configurations for common monitoring tools. Each template includes:

• Pre-configured field mappings: Fields are already mapped to Harness alert properties.

• Example payloads: Sample webhook bodies showing the expected structure.

• Ready-to-use setup: Create a webhook from a template and start receiving alerts immediately.

How templates work

Follow these steps to use a webhook template:

1. Select a template from the list below.

2. Create a webhook in Harness using the template.

3. Copy the webhook URL generated by Harness.

4. Configure the external tool to POST to that URL. Go to External System Setup for detailed guides.

Available templates

Monitoring and observability

Templates for monitoring and observability tools:

• AlertSite: Website and API monitoring.

• BigPanda: Alert aggregation and correlation.

• Datadog: Infrastructure, APM, and log monitoring.

• Dynatrace: Application performance monitoring.

• Grafana: Unified alerting from any data source.

• Grafana Incident: Incident management platform.

• Harness SLO: Service level objective violations.

• Lacework: Cloud security monitoring.

• New Relic: Full-stack observability.

• Opsgenie: Alert management and on-call.

• PagerDuty: Incident management.

• Prometheus: Cloud-native monitoring.

• Sentry: Error tracking and performance.

Cloud providers

Templates for cloud provider monitoring services:

• AWS CloudWatch: AWS metric alarms and log insights.

CI/CD and development

Templates for CI/CD and source control tools:

• Bitbucket: Repository event notifications.

• GitHub: Repository and deployment events.

• GitLab: Repository and pipeline events.

• Octopus Deploy: Deployment automation events.

• Travis CI: Build and deployment notifications.

ITSM

Templates for IT service management tools:

• Jira: Issue tracking and project management.

• ServiceNow: IT service management events.

Templates versus custom webhooks

Feature	Webhook templates	Custom webhooks
Setup speed	Fast, pre-configured	Slower, manual configuration
Field mapping	Pre-mapped	Manual mapping required
Flexibility	Limited to template fields	Full control over all fields
Use case	Standard integrations	Custom tools or unique requirements

Go to Create a Webhook to set up a custom webhook without a template.

Template payload structure

Each template defines how incoming webhook payloads map to Harness alert properties. The template reads fields from the webhook body and maps them to standard alert fields:

• title: Alert title or summary.

• message: Alert description or body.

• severity: Alert severity level.

• source: Source system name.

• link: URL to view the alert in the source system.

• tags: Key-value tags for filtering and routing.

External system configuration

After creating a webhook from a template, configure the external monitoring tool to send alerts to your Harness webhook URL.

Go to External System Setup for step-by-step guides on configuring:

• Datadog monitors

• PagerDuty webhooks

• Splunk alert actions

Next steps

• External System Setup: Configure your monitoring tool to send webhooks.

• Use CEL in Webhooks: Add custom filtering logic.

• Use Mustache in Webhooks: Customize field mapping.

• Route Alerts: Route and process incoming alerts.