Dynatrace Integration

Ingest problem notifications through a webhook to open and enrich incidents.

Dynatrace is an observability and application performance monitoring platform. Harness AI SRE ingests Dynatrace problem notifications through a webhook to create and enrich incidents.

How AI SRE supports Dynatrace

Dynatrace POSTs problem notifications to an AI SRE webhook URL. AI SRE maps the payload with a webhook template and creates a new incident or updates an existing one based on the problem.

Set up Dynatrace

Use these resources to configure Dynatrace and connect it to AI SRE:

• Go to the Dynatrace integration guide to configure the problem notification webhook in Dynatrace and connect it to AI SRE.

• Go to the Dynatrace webhook template to review the field mappings AI SRE applies to Dynatrace payloads.

Next steps

• Go to the New Relic integration to ingest New Relic alert conditions.

• Go to the Datadog integration to ingest Datadog monitor alerts.

• Go to the Integration Management overview to see all supported tools.