New Relic Integration

Ingest alert conditions through a webhook to open and enrich incidents.

New Relic is an observability platform for applications and infrastructure. Harness AI SRE ingests New Relic alert conditions through a webhook to create and enrich incidents.

How AI SRE supports New Relic

New Relic POSTs alert notifications to an AI SRE webhook URL. AI SRE maps the payload with a webhook template and creates a new incident or updates an existing one based on the alert.

Set up New Relic

Use these resources to configure New Relic and connect it to AI SRE:

• Go to the New Relic integration guide to configure the webhook in New Relic and connect it to AI SRE.

• Go to the New Relic webhook template to review the field mappings AI SRE applies to New Relic payloads.

Next steps

• Go to the Datadog integration to ingest Datadog monitor alerts.

• Go to the Dynatrace integration to ingest Dynatrace problem notifications.

• Go to the Integration Management overview to see all supported tools.