> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders.md).

# AI SRE for Incident Responders

- [AI SRE Onboarding Guide for Incident Responders](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/onboarding-guide-users.md): A self-service onboarding guide for responders and engineers using AI SRE.
- [Use AI Agents](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/use-ai-agents.md)
- [Use AI Scribe Agent](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/use-ai-agents/ai-agent.md): Capture communications from Slack, Zoom, and Microsoft Teams to document incidents automatically.
- [Use RCA Change Agent](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/use-ai-agents/rca-change-agent.md): Analyze incident timelines and telemetry to identify likely root cause candidates with confidence scores.
- [Use Investigator Agent Pipelines](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/use-ai-agents/investigator-agent-pipelines.md): Extend the RCA Change Agent's investigation with custom data sources and analysis logic to investigate incidents with domain-specific context.
- [Use Slack Commands](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/slack-commands.md): Manage incidents directly from your Slack workspace.
- [Create Incidents](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/create-incidents.md): Open incidents with AI-powered Quick Start, incident types, or manually.
- [Respond to Active Incidents](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents.md)
- [Active Incident Management](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/manage-incidents.md): Respond to, update, and resolve active incidents.
- [Acknowledge and Triage Incidents](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/acknowledge-and-triage.md): Respond to an incident notification, review the incident summary, and acknowledge.
- [Update Incident Details](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/update-incident-details.md): Edit incident fields, change status, and add key events to keep the incident record current.
- [Use the Incident Timeline](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/use-the-incident-timeline.md): Post updates, coordinate with responders, and review automated activity.
- [Execute Runbooks](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/execute-runbooks.md): Run automated and manual response procedures during an incident.
- [Create and Track Action Items](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/create-and-track-action-items.md): Capture follow-up tasks during and after incidents, assign owners, and track completion.
- [Resolve and Review Incidents](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/respond-to-active-incidents/resolve-and-review.md): Close out an incident, review AI Scribe outputs, and contribute to post-incident learning.
- [Handle On-Call](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/handle-on-call.md)
- [Set Up the Mobile App](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/handle-on-call/oncall-mobile-app.md): Respond to on-call incidents and manage alerts from your phone.
- [Handle On-Call on Android](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/handle-on-call/notifications-android.md): Configure Android devices to receive On-Call notifications during Do Not Disturb
- [Handle On-Call on iOS](https://developer.harness.io/ai-sre/ai-sre-for-incident-responders/handle-on-call/notifications-ios.md): Configure iOS devices to receive On-Call notifications during Do Not Disturb