Recommendation Servicenow

Recommendation CRUD apis for servicenow.

Create servicenow ticket for recommendation

post

Create Servicenow ticket for recommendation

Query parameters

accountIdentifierstringRequired

Account Identifier for the Entity.

Body

recommendationIdstringRequired

resourceTypestring · enumOptionalPossible values:

connectorRefstringOptional

ticketTypestringOptional

Responses

400

Bad Request

application/json

This is Failure entity as defied in Harness

statusstring · enumOptionalPossible values:

codestring · enumOptionalPossible values:

messagestringOptional

correlationIdstringOptional

500

Internal server error

application/json

default

Returns a created CACMServiceNowDetails object with all the servicenow ticket details

application/json

post/recommendation/servicenow/create

POST /gateway/ccm/api/recommendation/servicenow/create?accountIdentifier=text HTTP/1.1
Host: nextgen-ce-d788d786-ssnpc
Content-Type: application/json
Accept: */*
Content-Length: 139

{
  "recommendationId": "text",
  "resourceType": "WORKLOAD",
  "connectorRef": "text",
  "ticketType": "text",
  "fields": {
    "ANY_ADDITIONAL_PROPERTY": "text"
  }
}

{
  "status": "SUCCESS",
  "code": "DEFAULT_ERROR_CODE",
  "message": "text",
  "correlationId": "text",
  "errors": [
    {
      "fieldId": "text",
      "error": "text"
    }
  ]
}

get

Query parameters

accountIdentifierstringRequired

Account Identifier for the Entity.

connectorRefstringRequired

ServiceNow connector reference

Responses

400

Bad Request

application/json

This is Failure entity as defied in Harness

statusstring · enumOptionalPossible values:

codestring · enumOptionalPossible values:

messagestringOptional

correlationIdstringOptional

500

Internal server error

application/json

get/recommendation/servicenow/serviceRequestFields

GET /gateway/ccm/api/recommendation/servicenow/serviceRequestFields?accountIdentifier=text&connectorRef=text HTTP/1.1
Host: nextgen-ce-d788d786-ssnpc
Accept: */*

{
  "status": "SUCCESS",
  "code": "DEFAULT_ERROR_CODE",
  "message": "text",
  "correlationId": "text",
  "errors": [
    {
      "fieldId": "text",
      "error": "text"
    }
  ]
}