> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/continuous-delivery/troubleshooting-and-resources/armory/general/403-errors-around-github-access-and-rate-limit-issues.md).

# 403 Errors around GitHub access and Rate Limit Issues

### Issue <a href="#issue" id="issue"></a>

Customers may encounter 403 errors around GitHub either as a part of their calls to retrieve Artifacts, Dinghy, or other services. There are a variety of reasons why this may happen, but customers will often see that their CloudDriver logs will indicate the following errors:

`com.netflix.spinnaker.clouddriver.artifacts.exceptions.FailedDownloadException: Unable to determine the download URL of artifact Artifact(type=github/file, customKind=false, name=null, version=main, location=null, reference=https://api.github.com/, metadata={}, artifactAccount=, provenance=null, uuid=null): Received 403 status code from api.github.com`

or a 403 Status in their Spinnaker UI Console

### Cause <a href="#cause" id="cause"></a>

Multiple factors may be causing a Github 403 status.