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# No plugins error on service startup

### Issue <a href="#issue" id="issue"></a>

When starting a service with plugins, the following error appears:

```
org.pf4j.util.FileUtils         : Expanded plugin zip 'armory-observability-plugin-v1.2.0.zip' in 'armory-observability-plugin-v1.2.0'
org.pf4j.AbstractPluginManager      : No plugins
```

### Cause <a href="#cause" id="cause"></a>

Service starts with a different User ID vs Spinnaker User ID and is unable to run certain commands (eg. unzipping the plugin folder).
