> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems.md).

# Ticketing Systems

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[Create Jira issues in CD stages](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/create-jira-issues-in-cd-stages.md)
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[Update Jira issues in CD stages](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/update-jira-issues-in-cd-stages.md)
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[Create ServiceNow tickets in CD stages](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/create-service-now-tickets-in-cd-stages.md)
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[Update ServiceNow tickets in CD stages](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/update-service-now-tickets-in-cd-stages.md)
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[Import data into ServiceNow](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/servicenow-import-set.md)
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[Add multiple configuration items to ServiceNow change requests](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/servicenow-multi-config-items.md)
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[Use the HTTP step to set unsupported fields when creating Jira issues](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/create-cascading-fields-jira.md)
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[ServiceNow create, update, and approval API permissions](/continuous-delivery/use-continuous-delivery/cd-building-blocks/cd-steps/ticketing-systems/servicenow-api-permission.md)
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