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Opsgenie Integration Webhook Template

Configure Opsgenie integration to receive incident management alerts in Harness AI SRE.

Overview​

Opsgenie provides:

  • Alert management: Centralized alert routing and escalation
  • On-call scheduling: Automatic responder assignment
  • Incident tracking: Full incident lifecycle management
  • Team collaboration: Coordinated incident response
  • Integration hub: Connect multiple monitoring tools

Set up Opsgenie integration​

  1. Navigate to Integrations in the main menu
  2. Click New Integration
  3. Select Opsgenie from the template options
  4. Enter a name and generate an ID
  5. Copy the generated webhook URL
  6. In your Opsgenie account, configure an outgoing webhook integration pointing to the copied URL
  7. Configure payload mapping to match Opsgenie alert fields to Harness AI SRE fields
  8. Set up route alerts to route and filter incoming Opsgenie alerts

Next Steps​