Slack Integration
Last updated on
Slack is a team messaging platform for real-time collaboration through channels, direct messages, and app integrations.
How AI SRE supports Slack
AI SRE supports Slack through three mechanisms. Teams collaborate on incidents in Slack, run Slack commands to act on incidents, and automate messaging through runbook actions.
- Incident collaboration: Teams coordinate incident response in Slack, and AI SRE captures the conversation in the incident record.
- Slack commands: Responders run
/harnesscommands to act on incidents directly from Slack. - Runbook actions: Runbooks post messages and create or archive channels during a response.
Set up Slack
- Go to Slack runbook actions to automate messages and channel management from runbooks.
- Go to Slack commands to run
/harnesscommands from Slack.
Related integrations
- Go to Microsoft Teams Integration to collaborate on incidents and post messages.
- Go to Google Chat Integration to collaborate on incidents in Google Chat spaces.
- Go to Integration Management to review all AI SRE integrations.