OpsGenie Integration
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OpsGenie is an on-call and alerting platform. Harness AI SRE syncs OpsGenie on-call schedules, ingests OpsGenie alerts through a webhook, and runs OpsGenie actions from runbooks.
How AI SRE supports OpsGenie
AI SRE integrates with OpsGenie in the following ways:
- On-call schedule sync: AI SRE reads OpsGenie schedules and rotations to identify the current on-call responder for an incident.
- Alert webhook: OpsGenie POSTs alerts to an AI SRE webhook URL, and AI SRE maps the payload to create or update an incident.
- Runbook actions: AI SRE runs OpsGenie actions from runbooks, including create alert, add responder, and close alert.
Set up OpsGenie
Use these resources to connect OpsGenie to AI SRE:
- Go to the OpsGenie on-call integration to sync OpsGenie schedules with AI SRE.
- Go to the OpsGenie alert webhook guide to configure the webhook in OpsGenie and connect it to AI SRE.
- Go to the OpsGenie runbook actions to run OpsGenie actions from runbooks.
Related integrations
Explore other on-call integrations that work with AI SRE:
- Go to the PagerDuty integration to sync PagerDuty schedules and run incident actions.
- Go to the xMatters integration to sync xMatters on-call schedules.
- Go to the Integration Management overview to see all supported tools.
Next steps
- Go to the on-call documentation to manage schedules and alert rules.