Jira Integration
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Jira is Atlassian's issue and project tracking tool for planning work, managing tickets, and tracking deployments.
How AI SRE supports Jira
AI SRE supports Jira through two mechanisms. It tracks Jira deployments as a change source and automates ticket operations through runbook actions.
- Change source: Jira sends deployment activity to AI SRE through webhooks, so the Deploy Change Investigator can correlate Jira deployments with incidents.
- Runbook actions: Runbooks create, update, transition, and comment on Jira tickets during a response.
Set up Jira
- Go to Jira change source to track Jira deployments through webhooks.
- Go to Jira runbook actions to automate ticket creation, updates, transitions, and comments.
Related integrations
- Go to Jira Service Management Integration to create Jira Service Management alerts from runbooks.
- Go to Confluence Integration to create and update Confluence pages from runbooks.
- Go to Integration Management to review all AI SRE integrations.