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Add a Workflow Notification Strategy

You can specify a notification strategy for a Workflow (or for a Workflow phase in a Canary or Multi-Service Workflow) that send notifications using different criteria.

Before You Begin

Step: Add Notification

To add a notification strategy, do the following:

  1. In a Workflow, click Notification Strategy. The default notification step appears.

  2. To edit the default strategy, click the pencil icon next to the strategy item.

  3. To add a new notification strategy, click Add Notification Strategy. The Notification Strategy settings appear.


Click the drop-down to select the condition that will execute the notification strategy (Failure, Success, Paused). Click all the conditions that apply.


Select Workflow or Workflow Phase (for Canary or Multi-Service) as the scope for the condition(s) you selected.

  • If you select Workflow, it applies to all Workflow settings, including Pre-deployment, Post-deployment, and all Workflow Phases.
  • If you select Workflow Phase, it applies to Phases only. Pre-deployment, Post-deployment, and any settings outside of the Phases are not used.

User Group


The default User Group is Account Administrator. You can change this, but it is always the default when a new Workflow is created.

Select the User Group to notify when the condition is met within the scope. For information on setting up the notification channels for a User Group, see User Notifications and Alert Settings.

You can also enter variable expressions for Workflow variables.

You could create a Workflow variable named StageOpsAdmin and use that in User Group.

For the Workflow and Workflow Phase scopes, you can select Workflow variables using a ${workflow.variables.varName} expression.


You cannot use Service or Environment Service Variables Overrides in User Group.

Slack Notification Example

Once Slack has been configured in the Harness User Group Notification Settings, you can add the User Group in the Workflow Notification Settings:

When the Workflow deployment is completed, the Slack channel is notified:

In the event of a failure, the Slack is notified because we selected Failure as a Condition.

Notice that the error message is included in the Slack message. If multiple steps failed, they are included in the message: