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Failure and Hold Notifications

Last updated on

Failure and hold notifications alert stakeholders when releases fail or are put on hold.

Failure Notifications​

When Failures Occur​

Notify on failures:

  • Activity Failure: Activity fails
  • Phase Failure: Phase fails
  • Release Failure: Release fails
  • Dependency Failure: Dependency fails

Hold Notifications​

When Holds Occur​

Notify on holds:

  • Approval Hold: Approval hold
  • Input required: A manual activity is waiting for input or sign-off

Best Practices​

Immediate Notification​

Notify immediately:

  • Real-Time: Real-time notifications
  • Urgent: Mark as urgent
  • Action Required: Indicate action needed
  • Details: Include error details

Clear Information​

Provide clear information:

  • Error Details: Error information
  • Next Steps: Next steps
  • Recovery Options: Recovery options