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Stuck Releases

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Stuck releases are releases that are not progressing. This guide helps identify and resolve them.

Identifying Stuck Releases​

Signs of Stuck Release​

  • No Progress: No progress for extended period
  • Pending Status: Stuck in pending status
  • Waiting: Waiting for dependencies
  • Blocked: Blocked by approvals

Common Causes​

Dependency Issues​

Dependencies not met:

  • Failed Dependencies: Dependencies failed
  • Blocked activities: An activity is waiting on a prior activity to complete

Approval Issues​

Approvals blocking:

  • Pending Approvals: Approvals pending
  • Missing Approvers: Approvers not assigned

Resolution​

Dependency Resolution​

Resolve dependencies:

  • Check Status: Check dependency status
  • Fix and continue: Fix the underlying issue (for example, a pipeline error) and continue execution
  • Retry or ignore: Retry a failed activity or ignore it and continue (based on your process requirements)

Approval Resolution​

Resolve approvals:

  • Check Approvals: Check approval status
  • Assign Approvers: Assign approvers
  • Complete sign-off: Complete the manual activity by recording inputs/sign-off so the release can proceed