> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/roadmap/ai-sre.md).

# AI SRE

Explore planned AI SRE capabilities and enhancements.

### Now

Q3 FY27 (Aug - Oct 2026)

<table data-column-title-hidden data-view="cards"><thead><tr><th>Tags<select multiple><option value="ai-intelligence" label="AI &#x26; Intelligence" color="purple"></option><option value="incident-management" label="Incident Management" color="red"></option><option value="automation" label="Automation" color="green"></option><option value="platform" label="Platform" color="blue"></option></select></th><th>Roadmap item</th></tr></thead><tbody><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Native Worker Agents</strong><br>Run AI agents as native runbook steps with their own reasoning and configuration, enabling agentic troubleshooting beyond scripted automation.</td></tr><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Chat Action Capture</strong><br>Capture actions taken through Harness AI Chat and convert them into reusable runbooks automatically.</td></tr><tr><td><span data-option="incident-management">Incident Management</span></td><td><strong>Problem Tickets</strong><br>Extend AI-SRE beyond incidents into post-incident problem management, tracking root causes and long-term fixes.</td></tr><tr><td><span data-option="automation">Automation</span></td><td><strong>Ad-Hoc Runbook Runs</strong><br>Run runbooks standalone outside of triggered incidents for flexible automation workflows.</td></tr><tr><td><span data-option="automation">Automation</span></td><td><strong>Plug-and-Play Runbook Pipeline Connections</strong><br>Connect runbooks to pipelines with picker-based configuration instead of hand-mapped variable paths.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>RBAC Object Audit Trail</strong><br>Track who changed what in AI-SRE for enterprise compliance and security audit requirements.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>RBAC Severity Restriction</strong><br>Control which users can create incidents at specific severity levels for enterprise governance.</td></tr></tbody></table>

### Later

Future quarters

<table data-column-title-hidden data-view="cards"><thead><tr><th>Tags<select multiple><option value="ai-intelligence" label="AI &#x26; Intelligence" color="purple"></option><option value="platform" label="Platform" color="blue"></option><option value="integrations" label="Integrations" color="red"></option></select></th><th>Roadmap item</th></tr></thead><tbody><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Alert Watcher Framework</strong><br>Proactive alert monitoring that surfaces anomalies and patterns before they escalate into incidents.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>Overview Dashboard Reimagined</strong><br>Customizable overview dashboard with widgets for incident metrics, MTTR trends, and team-specific health indicators.</td></tr><tr><td><span data-option="integrations">Integrations</span></td><td><strong>xMatters Native Runbook Actions</strong><br>OOTB runbook actions to trigger incidents, alerts, and paging through xMatters for phased migration and international on-call coverage.</td></tr><tr><td><span data-option="integrations">Integrations</span></td><td><strong>MS Teams App</strong><br>Native Microsoft Teams application for incident management and on-call workflows.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>Terraform Support</strong><br>Terraform provider for managing AI-SRE resources as code for infrastructure-as-code workflows.</td></tr></tbody></table>

### Released

What has been released recently

<table data-column-title-hidden data-view="cards"><thead><tr><th>Tags<select multiple><option value="ai-intelligence" label="AI &#x26; Intelligence" color="purple"></option><option value="platform" label="Platform" color="blue"></option><option value="on-call" label="On-Call" color="orange"></option><option value="integrations" label="Integrations" color="red"></option></select></th><th>Roadmap item</th></tr></thead><tbody><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Real-Time AI Action Item Detection</strong><br>AI automatically detects and creates action items from Slack messages, meeting transcriptions, and incident notes during active incidents, assigning them to the right people.</td></tr><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>AI-Native Post-Mortem Generation</strong><br>AI automatically generates structured post-incident reviews with root cause analysis, impact assessment, and lessons learned when incidents close.</td></tr><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>ServiceNow Change Correlation in AI RCA</strong><br>AI Investigator automatically correlates ServiceNow change records to incidents for enhanced root cause analysis.</td></tr><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Investigator Extensibility via Agent Pipelines</strong><br>Run custom AI agents on your own delegate infrastructure as part of incident investigation workflows.</td></tr><tr><td><span data-option="ai-intelligence">AI &#x26; Intelligence</span></td><td><strong>Ask AI SRE</strong><br>Conversational AI interface for querying incident data, investigation context, and on-call status using natural language.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>Unified Data Platform Integration</strong><br>AI-SRE data integrated into Harness Knowledge Graph and available via MCP for cross-module analytics and insights.</td></tr><tr><td><span data-option="platform">Platform</span></td><td><strong>Custom Dashboards for Incident Analytics</strong><br>Build custom dashboards using Harness Platform Dashboards with incident and alert data for tailored reporting and metrics.</td></tr><tr><td><span data-option="on-call">On-Call</span></td><td><strong>On-Call Migration Wizard</strong><br>Self-service wizard for migrating on-call schedules and escalation policies from PagerDuty and Opsgenie.</td></tr><tr><td><span data-option="on-call">On-Call</span></td><td><strong>Escalation Policy Rotation Targeting</strong><br>Escalation policies can target specific rotations within a schedule for more granular paging control.</td></tr><tr><td><span data-option="integrations">Integrations</span></td><td><strong>Google Chat Bidirectional Sync</strong><br>Real-time timeline mirroring between AI-SRE and Google Chat spaces with native runbook actions for space creation.</td></tr></tbody></table>

{% @harness-feedback/feedback module="roadmap" pagePath="roadmap/ai-sre" %}