> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/service-reliability-management/readme.md).

# Service Reliability Management Docs

Learn how to use Harness Service Reliability Management.

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**Deprecation notice**

Contact your Harness representative to migrate to [AI SRE](https://developer.harness.io/ai-sre/), which provides incident management capabilities.
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Harness Service Reliability Management (SRM) helps engineering and DevOps teams balance feature velocity and bug fixes with the stability and reliability needs of a production environment. You can monitor SLOs, track error budget burndown, and identify change impact.

<a href="/release-notes/service-reliability-management.md" class="button primary">Release Notes</a>

<figure><img src="https://4140480806-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHyCfVjb3H456Tq6E4Kp2%2Fuploads%2Fgit-blob-dc3a7e4729e3a1ce696874eb356e7de34c3d2011%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

### Get started

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Overview</strong></td><td>Key features and functionality of SRM.</td><td><a href="/service-reliability-management/new-to-srm/get-started/overview.md">Overview</a></td></tr><tr><td><strong>Key concepts</strong></td><td>Understand concepts such as SLOs, SLIs, and error budgets.</td><td><a href="/service-reliability-management/new-to-srm/get-started/key-concepts.md">Key concepts</a></td></tr><tr><td><strong>Your first SLO</strong></td><td>Learn how to create, track, and monitor an SLO.</td><td></td></tr></tbody></table>

### Manage SLOs

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>SLO types</strong></td><td>Explore different types of SLOs, such as composite SLOs and SLO as Code, and learn how to create and use them.</td><td><a href="/service-reliability-management/use-srm/slo-types.md">SLO Types</a></td></tr><tr><td><strong>SLO downtime</strong></td><td>Schedule a maintenance window for your service without impacting the SLO.</td><td><a href="/service-reliability-management/use-srm/manage-slo/slo-downtime.md">SLO downtime</a></td></tr><tr><td><strong>Add SLO annotations</strong></td><td>Add annotations about specific events or changes that affect service performance and the error budgets.</td><td><a href="/service-reliability-management/use-srm/manage-slo/slo-annoations.md">SLO annotations</a></td></tr></tbody></table>

### Measure service health and impact of changes

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Change impact analysis</strong></td><td>Conduct change impact analysis by tracking health and change events in your service.</td><td><a href="/service-reliability-management/use-srm/change-impact-analysis.md">Change Impact Analysis</a></td></tr><tr><td><strong>Change source catalog</strong></td><td>Explore the range of change sources supported by Harness and learn how to add them to your monitored service.</td><td><a href="/service-reliability-management/use-srm/monitored-services/change-source.md">Change sources catalog</a></td></tr><tr><td><strong>Health source catalog</strong></td><td>Explore the range of health sources supported by Harness and learn how to add them to your monitored service.</td><td><a href="/service-reliability-management/use-srm/monitored-services/health-source.md">Health sources catalog</a></td></tr></tbody></table>

{% @harness-feedback/feedback %}