Service Reliability Management Docs

Learn how to use Harness Service Reliability Management.

Deprecation notice

Contact your Harness representative to migrate to AI SRE, which provides incident management capabilities.

Harness Service Reliability Management (SRM) helps engineering and DevOps teams balance feature velocity and bug fixes with the stability and reliability needs of a production environment. You can monitor SLOs, track error budget burndown, and identify change impact.

Release Notes

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Overview

Key features and functionality of SRM.

Key concepts

Understand concepts such as SLOs, SLIs, and error budgets.

Your first SLO

Learn how to create, track, and monitor an SLO.

Manage SLOs

SLO types

Explore different types of SLOs, such as composite SLOs and SLO as Code, and learn how to create and use them.

SLO downtime

Schedule a maintenance window for your service without impacting the SLO.

Add SLO annotations

Add annotations about specific events or changes that affect service performance and the error budgets.

Measure service health and impact of changes

Change impact analysis

Conduct change impact analysis by tracking health and change events in your service.

Change source catalog

Explore the range of change sources supported by Harness and learn how to add them to your monitored service.

Health source catalog

Explore the range of health sources supported by Harness and learn how to add them to your monitored service.

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