> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/service-reliability-management/use-srm/srm-notifications/monitoredservice-notifications.md).

# Monitored service notifications

Notify your team about any changes to your monitored service.

You can configure notifications for monitored services. Your team will receive alerts whenever there are modifications made to a service's code, configuration, behavior, deployment, or infrastructure. These notifications can help your team stay up to date and ensure that any problems are resolved promptly.

To set up notifications for a monitored service:

1. In your Harness project, navigate to **Service Reliability Management** > **Monitored Services**, and then select the monitored service to set up notification.
2. In the monitored service details page, go to the **Configuration** tab, and under **Notifications**, select **+New Notification Rule**.
3. In the New Notification wizard, do the following:

   1. Enter a name for the notification and select **Continue**.
   2. In the Conditions page, select a condition to trigger a notification. You can add multiple conditions. The table below describes various conditions that you can set:

   | Condition           | Settings                                                                                                                                                                                           |
   | ------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Change Impact**   | Choose a **Change Type**, such as deployment, infrastructure, or incident. A notification will be triggered when its **health score falls below** a certain value.                                 |
   | **Health Score**    | Set a threshold value for the overall health score and a duration. A notification will be sent when the overall health score remains below the threshold value for the specified duration of time. |
   | **Change Observed** | Choose a **Change Type**. A notification is sent whenever changes are detected for that change type.                                                                                               |
   | **Code Errors**     | Choose the desired **Events**, such as new, critical, or resurface events, and the **Event Type**, such as log errors. A notification will be triggered when an event of the selected type occurs. |

   3. Select **Next** to go the Notification Method page.
   4. Select a **Notification Method** such as Slack, Email, PagerDuty, or Microsoft Teams and complete the following settings:

   | Notification Method | Settings                                                                                                                                                |
   | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | **Slack**           | Enter the **Slack Webhook URL** to which the notification should be sent.                                                                               |
   | **Email**           | Enter the email addresses to which the notifications should be sent.                                                                                    |
   | **PagerDuty**       | Enter the PagerDuty account or service key to the notifications should be sent.                                                                         |
   | **Microsoft Teams** | Enter the **Microsoft Teams Webhook URL(s)** to which the notifications should be sent. You add multiple Microsoft webhook URLs by selecting **+ Add**. |

   If you choose Slack, PagerDuty, or Microsoft Teams as your notification method, you can select a Harness user group that is part of a Harness project, organization, or an account. Notifications are sent to the Slack or Microsoft Teams channels that are associated with the selected user group.

   To create a new user group, click on **Select User Group(s)** and then **+ User Group**. In the New User Group dialog, enter name for the group, an optional **description** and **tags**, and then **Add Users**. Select **Save**. The new user group appears in the user groups list.

   5. Select **Test** to verify that the alert is functioning correctly.
   6. Select **Finish** to save the settings. You should now see the notification rule displayed in the **Notifications** section.
4. Enable the notification rule using toggle switch associated with it to start receiving alert notifications.

{% @harness-feedback/feedback %}