> For the complete documentation index, see [llms.txt](https://developer.harness.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.harness.io/web-application-and-api-protection-waap/protection/edge-deployment/health-check.md).

# Health check

Traceable Cloud WAAP is fully managed, ensuring **high availability and reliability**. Dedicated endpoints allow you to monitor WAAP's health.

### Checking WAAP Health and Status

You can verify WAAP availability via a **Health Check URL** assigned to their domain:

**Health Check URL Format:**\
`https://customer.waap.traceable.ai/traceableai/edge/health`

* **200 OK Response:** WAAP is healthy and operational.
* **Non-200 Response:** Service disruption may be occurring.

### Traffic flow during outages

**1. Partial WAAP Node Failure (Regional Outage)**

* Traffic is automatically rerouted to the nearest healthy WAAP node.
* No impact on your traffic unless a global failure occurs.

**2. Full WAAP Outage (Global Outage)**

* All incoming traffic is **blocked** to prevent unauthorized access.
* You should implement **backend failover strategies** (for example, DNS failover to bypass WAAP if necessary).

### Failover and traffic handling

* **Automated Traffic Rerouting** – Requests are forwarded to the nearest available WAAP node.
* **Policy Enforcement Continuity** – Security policies remain active during failover.
* **Backend Protection Maintained** – Direct traffic to the origin is **not permitted** to ensure security compliance.

### Customer actions during downtime

1. **Check WAAP Health Check URL**
   * If **200 OK**, WAAP is operational.
   * If **non-200**, investigate service disruptions.
2. **Verify Origin Server Health**
   * Ensure backend servers are operational.
3. **Contact Traceable Support**
   * If WAAP is down, reach out for assistance.

***

### FAQ

<details>

<summary>Can I bypass WAAP and send traffic directly to my origin?</summary>

* No. WAAP is a mandatory security layer. Traffic cannot bypass WAAP unless DNS is reconfigured manually.

</details>

<details>

<summary>What happens if a WAAP node goes down?</summary>

* Traffic is automatically rerouted to another healthy WAAP node.
* Application availability remains unaffected unless a global failure occurs.

</details>

<details>

<summary>How do I monitor WAAP availability?</summary>

* Use the Health Check URL for real-time monitoring.

</details>

<details>

<summary>Can I manually configure failover settings?</summary>

* No. Failover is fully automated and managed by Traceable AI.

</details>

<details>

<summary>What should I do if WAAP is down?</summary>

* Check the Health Check URL for real-time status.
* Contact Traceable Support for resolution.

</details>