Allow list

Traceable operates multiple SaaS clusters across geographic regions to support customer deployments and ensure reliable connectivity. Depending on the cluster configuration, connectivity requirements may vary between static IP allowlisting and domain-based access controls.

This page provides region-wise cluster details along with the associated IP addresses where applicable. For clusters that use static IPs, use the provided values to configure firewall and network rules. For clusters that use dynamic IPs, allowlist the recommended domains to maintain uninterrupted access.

Use this information to configure secure and efficient communication with Traceable services.

Region	Ingress IP address or Domain	Egress IP address
US	IP address 35.165.85.61 44.241.100.229	52.34.47.56 54.149.95.165
US-1	Domains api.us1.traceable.ai api2.us1.traceable.ai app.us1.traceable.ai IP addresses are not static, hence the domains need to be added to the allow list.	34.213.152.21 44.245.192.232
US-9	IP addresses are not static	18.214.215.233 34.230.146.192
EU (Frankfurt)	IP address 3.125.170.102 18.197.5.114	18.194.188.18 63.178.184.251
APAC (Jakarta)	IP address 43.218.253.231 16.79.18.216	43.218.206.129 108.137.105.114
APAC 2 (Australia)	IP address 52.65.105.133 13.55.123.82	13.54.222.59 52.64.21.253
Canada	IP address 3.97.24.32 3.98.61.132	99.79.98.35 3.96.249.191